FAQ (& Shipping Info)

WHERE DO YOU SHIP FROM?

I ship from sunny little Singapore! And we can ship to most countries in the world :)

SHIPPING COSTS?

I ship only by padded mailer with tracking.
Prices are listed below:

Local (SG):
From $3 for Padded mailer (max 2kg),
Door to door same day delivery: from $5 (Qxpress)

Int'l:
From $11 onwards for Padded mailer, depends on weight. All tracked.

All prices are in SGD.

HOW LONG DOES IT TAKE TO GET MY ORDER?

Depending on your item, it takes about 3 to 5 processing days.

Local shipping takes about another 3 to 5 working days,
International shipping takes about 3 to 4 weeks.

WHY DO I NEED TO WAIT LONGER FOR CUSTOMISED ITEMS?

Because that's what it is: I have to customise it! Customisation or personalisation items will take longer to get your name or request on the item!

WHAT HAPPENS IF MY PACKAGE IS MISSING OR DAMAGED?

I cannot take responsibility for lost or damaged packages: I take video evidence of dropping your nice, clean order at the post office! :)

DO YOU DO COMMISSIONS?

Yes, please check if commissions are open or close (very limited slots) at the commissions page.

CAN I CONTACT YOU DIRECTLY TO ORDER?

If you are from Singapore, yes! You can even Telegram me directly @n2y88. For everyone else... that's why I built this website  🤣

CAN I CANCEL MY ORDER AFTER IT'S BEEN CONFIRMED?

If the item has not been shipped out yet, please reach to me via email or Telegram so that I can attempt a refund. 
Legally, if the item has been shipped out, you cannot cancel nor ask for refund.